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Frequently Asked

What is Convilyn and who is it for?

Convilyn converts 100+ file formats with AI. Two modes: Turbo Lane for instant conversions, Goal Lane where AI builds the workflow from your plain-language description.

What file formats does Convilyn support for conversion?

100+ formats: images, documents, video, audio, code, ML models, and infrastructure files. Turbo Lane conversions are unlimited on all plans, including free.

What is the difference between Turbo Lane and Goal Lane?

Turbo Lane: drop a file, get the output in seconds. Goal Lane: describe what you need and AI builds a multi-step workflow automatically. Free: 5 Goal Lane runs/month · Pro: 100 · Business: unlimited.

Can I convert multiple files at once with Convilyn?

Yes — convert multiple files in one operation. Pro supports up to 20 per batch, Business up to 100.

What are the file size limits for each Convilyn plan?

Free: 100MB · Pro: 500MB · Business: 1GB per file. Need more? Contact support@corenovus.com.

How does Convilyn handle my files and protect my data?

Files are encrypted in transit and auto-deleted within 1 hour after processing. Payment is handled by Paddle — PCI DSS compliant, no card details stored.

Which e-commerce and social media platforms does Convilyn support?

Taiwan (Shopee, momo, PChome), cross-border (Amazon, eBay, Lazada), China (Taobao, Tmall, Pinduoduo), and social (Instagram, TikTok, YouTube). Platform presets auto-format your content.

How fast are file conversions on Convilyn?

Most Turbo Lane conversions finish in seconds. Goal Lane shows real-time progress at every step.

Does Convilyn offer a free trial? Do I need a credit card?

All paid plans include a 30-day free trial. The Free plan needs no credit card. Pro and Business trials require payment info but charge nothing until the trial ends.

Can I cancel my Convilyn subscription without penalties?

Cancel anytime — no fees. Access continues until the end of your current billing period.

How do I upgrade from the free plan to Pro or Business?

Click Upgrade on the pricing page and select your plan — takes effect immediately with prorated billing.

Is Convilyn production-ready for business use?

All core features are live and stable. We ship improvements weekly and respond to issues within 24 hours.

How can I get support or share feedback with the Convilyn team?

Email support@corenovus.com — we reply within 24 hours. Or use the in-app Share Feedback button.

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